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Terms and Conditions
Returns and Exchanges

If you need to return an item purchased online, please include a cover note with your name, address including postcode, telephone number, receipt, and reason for return. We will process your exchange/refund as soon as we receive your return.

Payment

You can pay by Switch, Visa, Access, Mastercard

Delivery Charges

Bicycles, Trailer Bikes, Home Trainers & Trailers UK mainland - £10. Delivery will be made between 8:30 and 18:00, weekdays only. We will contact you with the expected delivery date prior to dispatch.
UK non-mainland (ie islands & Northern Ireland) - £20
Accessories and Clothing Any UK address - £3 post & packing charge per order whether it's for a single item or a dozen.
Next Day Delivery For an additional charge of £8, we can dispatch accessories and clothing using our Home Delivery Next Day Service, this service is only available for in-stock items and for orders placed online or phone prior to twelve noon. (Please note this is a weekday service only and is not available in some remote parts of the West and North of Scotland or the Islands.)
Disclaimer

Our suppliers reserve the right to change specifications and prices without notice. Behind Bars will do all it can to maintain prices and specifications on this web site, however we do reserve the right to change specifications and prices without notice.

Similarly, despite the wonders of modern computers, it is realistic to expect the colour of any item bought to differ subtly from the image online.